Support

Frequently asked questions and contact information for Grindly.

FAQ

What is Grindly?

Grindly is a training app for Texas Hold'em (MTT) preflop play. You pick your action in realistic spots, and the app grades your decision against GTO solver solutions using EV loss.

How much can I do for free?

The free plan lets you train up to 30 preflop hands and 10 postflop hands per day (more preflop hands are available by watching rewarded ads). Upgrading to Grindly Pro removes the hand limits, unlocks all ICM lessons, and removes ads.

Where is my training data stored?

Your training history and streaks are stored only on your device. If you delete the app, this data is deleted as well and cannot be restored.

How do I cancel my subscription?

You can cancel at any time in iOS under Settings > your name > Subscriptions. After canceling, Pro remains available until the end of the current billing period.

Contact

For bug reports, feature requests, or anything else, use the form in the app under Settings > Contact & Feedback. It attaches your app version and device details automatically, which makes issues quicker to track down.

Email works too: support@pokerbankrollmanager.app

Replies may take a few days. If you report a bug by email, it helps to include your device model, iOS version, and the steps that led to the issue.